That is what you get with Diamondlies and lets downs. Resort Community Locations NORTHEAST This is the second bad experience Ive had using one of their packages. This company can't be real. We told them we'd think about it, and they said the offer was only good for today. I will never do anything like this again. I am out a few thousand dollars, like 6K. We received our confirmation 2 months before our trip. We would like our ownership to be terminated. With a vast portfolio of over 45 properties and 18,000 rooms. That will include a centralized call center for all members to make reservations through Hilton, new travel packages that incorporate HGV and Diamond properties, new sales presentations for prospective buyers, new upgrade offers for existing members, etc. Since Hilton Grand Vacations purchase Diamond since have gotten worse. The price per points is a small profit to what I paid over the years for my DRI gold status. By back the land, Im tired of paying taxes on a undeveloped area. patrick sandoval parents; sauerkraut and dumplings origin; what happened to nike flyknit racer. My maintenance fees would go up an additional $870 3. We booked for End of November and were told it takes 48-72 hours till we receive a confirmation. While my mom was on life support in South America they took advantage of that situation and stole $900 out of my account (my mortage payment) because I was not monitoring my account. The company is a low character low ethics low morals bullseye. But sometime down the road, the two clubs are likely to be combined under one roof named Hilton with all the brand-name benefits that Hilton Grand Vacations (HGV) already provides existing owners. Sent the wrong paperwork twice. Please download an updated and supported browser . Aware this meant the only property I could My husband and I purchased a sampler package. scrum master salary california. The acquisition comprises 33,000 hotel rooms in 10 countries . It is a total ripoff as whenever i try to book a hotel there is no availability, Desired outcome: We appreciate your continuing updates to keep us informed. The maintenance fee is almost $2500 per year! Desired outcome: This business is in an industry that may require professional licensing, bonding or registration. Save 68% when you book your 4 Day/3 Night vacation to Grand Beach Phase II in Orlando. Copyright 1997-2023, Ripoff Report. Timeshare Vacation Resorts | Hilton Grand Vacations A reader has submitted a new timeshare scam alert about a Florida telemarketer currently allegedly operating under the name of International Corporate Lodging and using the website icorplodging.com. i spent two hours trying to start ball rolling to reliquish my ownership to no avail so far. Four hours into a two hour presentation, the sales woman refused to continue until my wife returned from the restroom. It appears to real and not a scam but I remain concerned. Felt like I was talking to a a slimy used car salesperson. To lie to get the payment in January of 2021 and to be two years down the road with no refund having been made. This is how the conversation went - I have to ask my manager. It was more like $35K. Supposedly HGV Max is to launch today (10/5/22). Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Stay away from this company if you can. We had the displeasure of attending our owners update yesterday here at Polo Towers so we could learn all the wonderful benefits of the Hilton merger. Wanted to cancel existinfg reservation and make a new one for 1 additional night. Not an easy task. Diamond Resorts reviews and complaints - Travel Site Critic 1. I need to check on this, and wow the resorts are out of this world amazing and I am glad to spend my initial investment plus $450 annually. I just got the same call 6/8/2022 and was so glad to read this review while on the phone because the connection will the Hilton timeshare experience made me think it was Hilton I was speaking with. Stay away. Why are diamond fees more than double that? Nonetheless we made contact, received our information, booked flights and had the time of your life in Cancun Mexico at dreams riveria all inclusive w/ an upgrade (upon request) for a preferred member with top The worst of scams and awful product & customer service, walk away from the timeshare and cut my losses, Failure to credit my account for payment made June 19, 2022, By back the land, Im tired of paying taxes on a undeveloped area. HGVC Owner here. Diamond Holidays Travel called me to let me know I won a cruise including 4 nights and 3 days in the Bahamas with hotel, but I have to send them a check for $77.00 for me and the second person plus port charges of $99.00 a person.I have four days to call them back. I am Gold with Diamond with 39,000 points and he wanted me to purchase up to 54,000. They sold the Diamond acquisition as something we would have access to last year. Time to travel again, or take a different kind of vacation? I own many weeks at Sunset Harbour Club Tenerife and additional points. i do not fit into that creteria either. Diamond and its predecessor Embarc operate a bait and switch selling process. We've been trying to terminate our membership for almost a year. I'd like my 11,500 points from Sedona Springs and my 2023 Diamond Points in my account now. Diamond Resorts is a Scam - Review of Grand Beach - Tripadvisor Basically give them bank details, and they'll take your money, regardless! Copyright 1997-2023 Ripoff Report. In late 2021 and 2022, the bigger-than-ever Hilton Vacation Club will then include 154 resorts and 720,000 owners with a global footprint that offers travel to mid-level, upscale and luxury resorts. ML, Thank you, Jeff, for your analysis. Is Luxury Diamond Resorts legit? This was the BIGGEST SCAM! Diamond Club Members beware! They tell me I must decide by December 6th but cannot reach a dang soul. We never received the terms and conditions even after calling several times, never received a hotel confirmation either. I believe the organisation are bordering on dishonesty and I intend to pursue all avenues to finally achieve satisfaction. What this means for current DRI i.e. Refund of the stay and packages as this was an uncontrollable situation. Stay away from Diamond and Hilton Resorts which bought them. Been a paying member for 16 years. Had my owner's update in Feb 22. We are also DRI silver status members for over 10 yrs. If so please reach out to me as I too would like to seek legal justice in this matter. I'd like an email, or text, to confirm it. Desired outcome: Their homepage is not very professional and we now doubt if its legit. On September 11, I enthusiastically paid the deposit and filled out the contract. For example, you may want to describe a team member's experience, what makes a product special, or a unique service that you offer. Get wrong info when you do get someone. Find out how we combat fake reviews. 10 Comments Matthew - Oct 01, 2020 Victim Location33029 Total money lost$535 Type of a scamTravel/Vacations They called us and mentioned that they are related with Hilton. We are in the same boat. every time I call, which has been MANY! I am a peoples person so I always take something away from the salesman approach and I respect the hustle. Diamond Resorts did not process the sale timely and when the 2021 fees were due in January 2021 my family was told that the full amount needed to be paid and they would refund the $1708. People go for it. So my total to walk away would be $18K. Diamond Resorts has owed us a refund of $1708 for two years now. Or it is simply equal to $157.85 per monthly to keep my membership. Diamond Resorts scam and warning - YouTube And they are still trying to sell new membership when the sales staff clearly have no clue what is happening! Thanks for the comments - I just went to the "update meeting about the merger" tonight (9/29/22) - .it was just a sales pitch like all of you said below. Nothing. I had no money to give down, we take trips every year if and only we can afford it. Waiting for AmEx to handle it, but I am furious. They are not part of Hilton despite what they say. This is no way to transition the loyal Diamond members who have acted in good faith and had no say in the process. The result, so far: Wyndham Destinations rebranded its entire company to shift towards a travel-club model that offers all travel services, not just reservations at timeshares. We're very unhappy and want out. Diamond Resorts is affiliated with over 200 resorts in the U.S., Mexico, Canada, Caribbean, Europe, Africa and Australia. The resort over sells like a hotel, so even if you are an owner there is a chance you might not get a room when you get there. Now that HGV purchased Diamond we are being told by their sales staff that we now have to upgrade to Hilton HGV Max by paying an additional $20k in order to access to Hilton properties are else we will be only limited to Diamond's diminishing properties under their US collection. At which point, we backed out of the deal. All they want is money. Since I arrive i told the sales lady ,we aren't spendding no more money. We were never told we were limited on when we could ask for the contact to be rescinded. He's at their Silver level and his maintenance fees are $2300. As we had done the timeshare presentation we dont have to do it again, but only have to tour the facility. They called us and mentioned that they are related with Hilton. I have paid enough to this timeshare crap. They are stealing from a blind and deaf veteran with melanoma. In some cases, you won't get a refund if a hurricane strikes during your stay . The main point was that i had to buy into Hilton Max. When the transition is complete, HGV's management team, headed by CEO Mark Wang, will run the combined company. So if enough of us stand strong they'll have to deal will us to get rid of some of those proprieties in the portfolio. BUYER BEWARE! This complaint was posted by a verified customer. We purchased a package with the Diamond Resorts Travel Services, in Va Beach, VA, for the purpose of using the points to travel in areas not having the Diamond Resorts timeshares since we reside in the west and have Diamond resorts is a scam. Its the most frustrating thing, We are starting to think that no one works at this company at all. we have the answer. We took a pass and will seek ways to no get out of our ownership - Hiton can cover our maintenance fees themselves! Money to be made for the right people. Settled in Las Vegas, NV, Diamond Resorts currently has CEO - Michael Flaskey in charge. We would like our ownership to be terminated. Diseo y fabricacin de reactores y equipo cientfico y de laboratorio So I just found out that the former Diamond Resorts are not available to Hilton Grand Vacation Club owners. Diamonds Resorts are innovative and luxury All Inclusive resorts. I wish I had added it up before. They will promote that its a no pressure friendly meeting to answer any questions when in fact its just their opportunity to squeeze more money out of your wallets! How those businesses take care of those complaints is what separates good businesses from the rest. Diamond resorts is a scam and they know it. I was forced to go to Las Vegas (or else I would have to pay for the room which is 1000 dollars. I made a payment to TSR on or about June 19, 2022 for approximately $450 for an invoice I received. Search May 2023, 1 resort available Jun 23, Jul 23, Aug 23, Sep 23 all the same and it's the same resort that is available do they don't have 130 properties, they have 1. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. marjorie rubin harris / spectrum channel guide birmingham, al / is luxury diamond resorts legit. We were offered a trip to Las Vegas by a representative of Diamond Resorts in exchange for joining a 90-minute presentation when we arrived. I am disgusted by the service I received by leeanne. My desired outcome would be to cancel my contract and get refunded for what i have payed. Luxury Diamond Resort {February 2023} Reviews, Is Luxury Diamond Resort I own a new years' week at Tahoe seasons resort and have owned it for approximately 20 years. Ripoff Report | diamond resorts complaints, reviews, scams, lawsuits We were encouraged to attend a presentation and I was interested in hearing about the acquisition, being Diamond owners. Beware of the Timeshare Resale Scam, aka the Timeshares For Sale trick. Who is ED Magedson - Founder, Ripoff Report. Out of their 500 locations, we get the choice of 20 and none of what they promised us! I would like someone to contact me so I can resolve this issue. I have outlined the tactics used by their sales staff. Diamond Resorts International Hilton Grand Vacations In planning our 43rd Wedding Anniversary Diamond Resorts International Hilton Grand Vacations Total FAILURE! So I decided rather than just giving our HGV property back for $0.00, I would try going through HGV resale. Diamond Resorts Reviews | Read Customer Service Reviews of www My family sold $10,000 points in November of 2020. Diamond and Hilton are probably the worst organisation Ive ever had to deal with. They do use other sales offices, you just cant do it. How will Hilton buying Diamond affect owners of both clubs? We will be leaving this trip early to find a hotel near by because it is that disgusting and we get no sleep because of the conjoint room. LAS VEGAS, March 15, 2021 /PRNewswire/ -- Diamond Resorts , a global leader in the hospitality, vacation ownership and entertainment industries, announces another legal victory in Diamond v.. She keep talking and manipulating the situation. I dread the day that I have to make a reservation. Tried to change a simple 4 day reservation and they have 0 flexiblity even though there were rooms available. But after the sale is done if I try to book any of them they are not available. OR the sales staff is just using a high pressure scare tactic! If you have a strong NO game and can tolerate sales Explore Vacation Ownership | Hilton Grand Vacations No one will buy something they should get for free. T oday Hyatt Hotels Corporation announced that it is buying luxury resorts operator Apple Leisure Group (ALG) for $2.7 billion in cash. They are pressuring us to buy as well and Im refusing. Headquartered in Las Vegas, NV, Diamond Resorts now has CEO - Michael Flaskey at the helm. We also will love to get out of the Diamond Resort, since the merge with Hilton is been a nightmare. I have been with this company for 17 years. Should not our contacts be canceled and money returned? DIAMOND DOESN'T WANT YOU TO READ THIS. I drove from the rgv to Florida so we planned each day to make the best out of it. The sales presentation was very misleading, and of course a hard sale, that we almost went with. At the update I was told that I only had 3 choices with the merger. Explore the different sights in the picturesque landscapes, dance the night away, and enjoy the different foods each island offers. Both you and the sales representative know that there is a 90% chance that you will want to even . I had my kids, they were hungry annoyed. The company has changed ownership twice since we joined and is now owned by Hilton. . Salespeople sketch things out on blank pieces of paper that never become part of your file. Make sure you say that you saw this message via ''Red Week''. During the trip following, my husband decided to attend another of their "meetings" and they explained that we needed to put in another $10K to ultimately save on maintenance fees. Imagine getting sucked into this expensive timeshare and not being able to use it. They offer timeshare membership to over 400,000 members. This is the best way to manage and repair your business reputation. Sharon. I just was referred to a number for help and was told to wait for 170 minutes. Two hours later I once again contacted the same number with 33 callers in front of me with a call back in 30 min. They lie about who they are and they misrepresent their package. It turns out we cant use any points except to low huge facilities if they are even available and we have to go to another sales pitch for 90 minutes! Just steps from Playa del Carmen's famous Fifth Avenue, our AAA Four-Diamond resort will make you feel lucky by just being here. The manager told us to call diamond resorts for a possible refund. I kept asking the lying salesman If I purchased this package, I don't want to sit through anymore presentations. Here are 8 tips for writing great reviews. Both Hilton and Diamond are trying to screw the owners out of another $20K. Refund the money owed immediately. Im constantly getting transferred and put on hold. Diamond resorts refused to move dates of our package or refund even with these circumstances. Basically the timeshare although we were always told its not a timeshare because you own a part of it! HowwillHiltonbuyingDiamondaffectownersofbothclubs. Relax and enjoy the many attractions in Mexico. Anyone on here who speaks positively about them must work for them. Diamond resorts is a scam selling people a dream but then they can't even get a room.