I have set up this bulb in my entertainment area and I can change the brightness/scene of it in the Hue Sync app but once I try doing video sync, that light just shuts down. Download and install Hue Sync on your Mac or PC; Load Hue Sync; Select your Entertainment area, this can be set up on your phone via the Hue app if not done so already. Viewed 15k times 7. Issue #5 – Amazon Alexa and Philips Hue Connection Problems. Can I use non-Philips Hue lights? Restart both the Philips Hue bridge and the Echo. I have connected my Hue Sync to my Hue system/bridge. Simply go to Explore then Hue entertainment to synchronize the gameplay with your lights. If you have more than one entertainment area you will be asked to choose the area you wish to control. Support for the Philips Hue Gradient is available in release for Android 1.15.0-beta5 or higher or iOS TestFlight 1.9.0 or higher. For placing the lights, go into the Hue App, not the sync app, go to settings, then Entertainment areas, then create entertainment area or edit existing one, then arrange the lights as they relate to their position around the TV. Stable releases for Android and iOS follow later. I am using a gradient light strip on my TV and have the entertainment area set up. Select music in the Hue Sync app and turn on sync. Disable and re-enable the Philips Hue skill using your Alexa app. Am I wrong? So I recently got some more hue color bulbs, and added one to my entertainment area. Load Spotify on your Mac or PC and play your music Hi all - New to Hue Sync Entertainment and trying to set up my system. NOTE: Hue Sync and Hue Entertainment Zones only work with first-party bulbs and LED strips, this means that products from other manufacturers, such as Ikea TRADFRI or Gledopto, sadly will not work with Hue Sync. Setting up Hue Sync. You should now see output from your connected camera. This number can be smaller with interference from walls and other wireless devices. If "C" was assigned as value for the "hue" parameter, it was expected Seaborn not displayed column "C". I can control the light just fine through the hue app on my phone, but for some reason, hue sync doesn't recognize that it's part of the entertainment area (It still shows "3 Lights" when it should say 4). It just seems a bit silly to me that it won't work with the app but will work the browser. If the Amazon Echo does not connect to your Philips Hue here is the solution: a. While Philips has promised the same easy integration for movies and TVs shows, the Hue … Ask Question Asked 2 years, 4 months ago. Does the Philips Hue Gradient lightstrip work? c. Use the Forget option in the Alexa app to disconnect your bridge from the Echo But there are some alternatives to Hue Sync listed at the bottom of this article. b. My main HDMI input is my FIRE TV Cube which runs and HDMI to the Sync box. 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