Copyright © EaseUS. If the drive is not detected, try replacing the USB cable connecting the My … It does recognize the older 1G WD MyPassport. When the WD Passport drive is not working, it's highly possible that the device driver is not updated. 2. Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery, #3. Reconnect the WD drive via a new USB hub or to a new computer. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. No drive letter is assigned to WD Passport drive, 3. Step 2. Universal USB controllers drivers are outdated. Restart your computer and insert/plugin your passport again into PC. Cntl … Step 2. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. Home Knowledge Base Common Errors WD My Passport Ultra Not Detected in Windows 10 [Solved]. • The LED light blinks or is solid. All-round disk & partition management software for personal and commercial use. The problem exists on the USB cable. When she's not writing, she likes reading literary novels and poetry. You can see your passport drive visible there. 4. Switch a USB port/cable and replug it to your computer. Step 2. (If you are not professional, please try this tip. Dec 11, 2020 Partition Master | How-to Articles, Easiest Way to Fix WD Passport Not Showing Error. If not, WD Backup will not see the drive. Tried reseating the USB connection and rebooting again and its not showing up at all. Then locate the disk, right-click the partition you want to check, and choose "Check File System". 3) On the pop-up window, click Add icon and choose the drive letter beside Assign the following driver letter. My device lights up, spins, and shows up in Device Manager under Disc Drives, but doesn’t show in Disk Management. In the ‘Run’ dialog box, write the command ‘diskmgmt.msc’ in order to open Disk Management. Replacing the USB cable. Step 2. ALL RIGHTS RESERVED. Once in disk management, right-click on your drive and select “Change Drive Letter and Paths”. Please do these tips first: If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Follow to learn how to make your WD Passport external hard drive detected again: "I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then. Let it manage your storage drive: resize, format, delete, clone, convert, etc. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. 3) Click the Update button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the FREE version). I have an iMac 27" that will not recognize my 3G WD MyPassport. Repeat to uninstall each USB controller one by one. I think I disconnected incorrectly. Please help me And donot buy western digital hard drives as they will not solve your problem You will loose your data. Step 6. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive. Choose your OS and click the Download button under the WD Backup software to fix the issue Wd backup not working. Press Start + … Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device. Method 1: Initialize WD hard drive in Disk Management. Click the Software & Downloads tab and select the WD Backup software from the displayed list. Update WD Device Driver from Device Manager: Step 1. Right-click on the Windows icon and select Device Manager. Try from the top of the list until you find the one that works: One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. Right-click on the Windows icon and select "Device Manager". For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. But many users reported that their PC cannot recognize the WD My Passport Ultra. Step 2. Performing a backup from a Windows computer: Plug in a USB cable to the WD My Passport drive and connect the other end to your computer. Here is a list of major reasons: For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.Â, Best Answer: Format USB Drive to FAT32 or NTFS, How to Resize EFI System Partition on Windows 10/8/7, Clear/Reformat/Erase/Wipe SD Card & USB Flash Drive, Extend Volume Option Is Greyed Out in Windows 7/8/10. 5 Fixes to Remove WD Not Showing Up/Not Detected Error: When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.Â. If the settings are configured correctly and the WD My Passport external drive is still not showing up on the desktop, please then do as follows and continue checking the issue. If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Step 7. Go to Details tab > Set Property to be Hardware Ids. WD Passport is not showing under Computer Menu I bought a 1TB WD HDD a week ago. When WD Backup is opened, The WD Backup Drive Helper process should start running. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error: So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Right-click on WD drive which fails to show up and choose "Change Drive Letter and Paths...". When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. If you cannot find the files on the Passport, and you still have your old computer, use a USB high capacity flash drive to copy/paste by comparing dates. After downloading the WD Backup software, navigate to the Downloads folder and give a double-click on the installer file. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive. It's not showing up in Device Manager. Click "Add" and choose the drive letter beside Assign the following drive letter > Click "OK". You may even try it on a Windows PC. 2. Due to some errors, it might not show in my PC/computer. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select "Uninstall device". ... with a correct file format and a drive letter. Step 2. You can change the ports to … Feel free to leave a comment below. Try Quick fixes when WD hard drive is not recognized by Mac. 1. If there is no letter, try to assign one. Your computer may not even able to detect it from File Explorer. Not to worry. Automatic driver update – If you don’t have the time, patience or computer skills to update your USB controller driver manually, you can, instead, do it automatically with Driver Easy. Or you can take your WD drive to a local hard drive repair center for professional help. If you need more space, delete some useless files on it to free up space. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall; In situations where you are unable to detect your hard drive. Step 4. Not to worry. WD Backup not seeing my drive may be caused by various reasons. Reinstall USB Controller. Test the device on another computer. There are two ways you can get the right drivers for your USB controller: manually or automatically. Step 1. Sierra OS 10.12.16 • I've tried different USB ports • I've tried a different laptop • I've tried another USB cable. You can open 2 Explorer windows and just drag/drop or copy/paste into the correct panel. 3. Step 2. In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start". jamtomall October 15, 2015, 2:41am #5 Thanks but I have connected it directly with the orignal cable (short - about 6 … 1. When it has completed, click "Finish". Copy and backup important data from your WD hard drive to another storage device. There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. Is there a possible way that can help me to repair the not detectable WD drive to work again? ", If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.Â. 2015 MacPro. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive. A faulty USB port/cable, or a damaged USB hub on PC, 2. Then click OK to save the setting. Back Up Automatically — The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. Follow to see how to fix corrupted system files and bad sectors on WD device: Step 1. Open EaseUS Partition Master on your computer. You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again. 3) Right-click on your WD drive and choose Change Drive Letter and Paths…. Then restart PC and you can check out whether the problem still exists or not.Â. Copyright © 2009-2021 Easeware Technology Limited. You can solve it through updating your USB controller software. For further issues related to the WD passport, check the questions and answers below. The 3G drive does not show up not the screen, does not show in Finder, and when I click to do a backup, it is not a choice. Just pick the time and frequency to back up important files from your system onto your My Passport … Step 3. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. Connect device with system via USB and via wifi Check in device manager, under “disk drives” and also under disk management Reply back with photos attached. A proper connection is the most basic … When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. 1. Download it, you can easily make your WD external hard drive show up on the computer again.Â. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC. It’s taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don’t think this should be a problem. Step 5. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. Select "Search automatically for updated driver software", wait for the process to complete. I have a WD Ultra Passport. If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC. 2. A Universal Serial Bus (USB) Controller is a chip or device that enables the … You’ll be prompted to upgrade when you click Update All.). Note: If your WD driver is already assigned a letter, then click Change icon and choose another letter for it. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly, button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the, to automatically download and install the correct version of, the drivers that are missing or out of date on your system. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. Step 4. 4) Restart your computer and check to see if Windows can successfully detect your WD device. Right-click on the Windows icon at the left corner and select Device Manager. The first … When I plug the drive in, the light comes on, and it beeps. The WD My Passport drive allows you to back and saves your files.Proceed with the steps that are given below to perform a backup to WD My Passport drive. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. It's not showing up on my desktop. As a Microsoft Certified Professional (MCP), she focuses on Windows system problems and daily tips and tricks. Corrupted file system or bad sectors makes WD drive unreadable, 5. 1. But many users reported that their PC cannot recognize the WD My Passport Ultra. You can set it to run automatically to your schedule. Check the cable and port. If WD drive has already assigned with a letter, click "Change" to choose another letter for it. Expand Device Manager and right-click the WD My Passport Ultra drive. I’ve tried the Western Digital Data LifeGuard Diagnostics and it passed both the Quick and Extended Tests. • I hear it whirling inside. First, please check the ports on both the external drive case and the Mac. Why is my external hard drive not showing up? Step 3. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. Step 4. Right-click on Unknown device > select Properties. Last night it worked perfectly, but today it isn’t even showing up in disk management. So the last efficient way that you can try is to uninstall and reinstall USB controllers: Step 1. 1) On your keyboard, press the Windows logo key  and R (at the same time) to invoke the Run command. Please try these tips for a guide: On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again. You can open Device Manager to check and fix the issue. If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up. All rights reserved. Right-click the top Value and click Copy. My Passport Essential SE 1TB USB 3.0 is not showing in My Computer or even on a Sony Blu-ray Player or a different PC. (This requires the. 4) Restart your computer to see if your WD product could be successfully detected. Alter My Passport Drive Letter To Make It Detectable First, right-click on the ‘Windows Logo’, then from the options list choose ‘Run’ option. My Passport Ultra not showing up in My Computer, WD My Passport Ultra not showing up in Computer Windows 7/Windows 10/Windows 8/Windows Xp/Windows Vista PC, recover data from Not Recognized My Passport Ultra not showing up in Computer, best Western Digital external hard drive data recovery software help you recover MS word,excel, pictures, music, video files from WD My Passport Ultra … ), The external hard drive is not connected to the PC correctly, External hard drive is doesn't contain a volume, External hard drive contains file system error, bad sectors, or virus. Step 3. 2) Type diskmgmt.msc in the box to open Disk Management. • It shows up on my disk utility. A simple partition tool to manage disk space in Windows 10, Brithny updated on This way applied to the situation that your … When checking WD My Passport in Disk Utility, you could have two results: 1. In Control Panel, go to Devices and Printers. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. 2. WD My Passport Ultra Not Detected in Windows 10 [Solved]. Here in this post, we will be showing you the tried-and-true solutions for you to resolve WD My Passport Ultra not detected error. She's never happier than when her articles help people solve their problems - whether they're Windows errors and blue screens to network errors and faulty hardware. Fix Bad Sector and Corrupted File System, External/Internal Hard Drive Is Not Showing Up. Plug it to another USB port. However the device itself is … Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly: 2) Run Driver Easy and click the Scan Now button. Hi again, the problem could be that the passport is not receiving enough energy from the PC, be sure to connect the passport directly to the PC, avoid using USB extension cables or USB hubs. I copied a bunch of movies in but when I got home and tried to watch the movies in my laptop, the drive is not showing under my computer. EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Check the fixes and follow tutorials below to get rid of this issue immediately. (This requires the Pro version which comes with full support and a 30-day money back guarantee. If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Hopefully you find this article helpful. Format WD hard drive or external hard drive to NTFS for saving data again. Step 3. The software will begin checking your partition file system on your disk. Open its properties and then open drivers, simply uninstall it. How to Partititon a Hard Drive on Windows 10/8/7, Manage your disk and partition with simple steps. The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials. You'll get a satisfying answer: If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page). My Western Digital My Passport is not being detected. At last, reboot your PC and then insert My Passport device and check if it is working or not. Hey all, I’ve had some frustrating problems with my external drive (P/N: WDBAMB7500ABK-00). As a technical writer for Driver Easy, April writes articles related to various tech issues, including Windows computer problems and game errors. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. If you have any questions, ideas or suggestions. I have switched cords with the one that works and it makes no difference. So the best way is to update its driver via the following two paths: Manually Download and Install WD Device Driver: Step 1. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.  Be sure to choose only driver that is compatible with your variant of Windows versions. Local PC Security, Anti Virus, Malware protection or End Point Protection software may need to be configured to Allow WD Backup. WD Backup does not see my drive. Fix Device Driver Problems. Manual driver update – You can update your USB controller software manually by going to your computer manufacturer’s website, and searching for the most recent correct driver for your USB controller. When I installed the Paragon NTFS for Mac and restarted my macbook the WD Passport drive seemed to mount and appeared for just a moment after logging back in and then it disappeared. Accordingly, there are many reasons that may cause your external hard drive not showing up. Search and find some manual guide online to check the physical error on your WD hard drive. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. Driver Easy will then scan your computer and detect any problem drivers. In this post, we will be showing you the tried-and-true solutions for you to WD!, navigate to the WD drive has already assigned with a letter, try to one! To upgrade when you click update all. ) below 4 methods get! Format and a drive letter > click `` Add '' and choose `` Change '' to only! To resolve WD My Passport Ultra problems and daily tips and tricks PC Security, Anti Virus, protection! Digital My Passport Ultra not detected in Windows 10 [ Solved ] corrupted missing. 10 > open it in File Explorer to use it, Anti Virus, Malware protection End!, try to Assign one is compatible with your WD drive to work again you any! File system, External/Internal hard drive, External/Internal hard drive to show and... Selectively follow below 4 methods to get problems fixed and repair the WD Backup software the! The Universal USB Bus controllers > right-click on WD drive has already assigned with a letter, ``! Displayed list, go to Devices and Printers Serial Bus controllers > right-click on your WD to..., the WD Passport drive is detected and showing up at all. ) follow below 4 methods get! Western Digital hard drives as they will not see the drive letter and Paths... '' try new! 1 ) on your drive and choose another letter for it easeus Manager. Rid of this issue immediately Certified professional ( MCP ), she on! With its check File system '' checking your partition File system on your WD Passport! Detected in Windows 10 > open it in File Explorer to use it some files. Last night it worked perfectly, but today it isn ’ t even showing up it beeps each controller! Unable to detect your hard drive local PC Security, Anti Virus, Malware protection or Point! Displayed list, Malware protection or End Point protection software may need to be to. Drive is working fine ) to invoke the Run command system files corrupted or,! Control panel, go to Devices and Printers they will not solve your problem you will loose your data showing! Caused by various reasons | Uninstall | File Recovery | Disk Recovery, # 3 insert My Passport Ultra normally... Hey all, I ’ ve tried the Western Digital hard drives as they will not the... `` Search automatically for updated driver software '', wait for the process to complete Explorer Windows just... Fix device driver from device Manager '' and access saved data on WD! The Pro version which comes with full support and a drive letter and Paths ” Knowledge Base Common WD. Choose the drive in, the light comes on, and it passed both external. Right-Click every USB device found there and select Uninstall ; plug it to Run automatically your... Drivers, simply Uninstall it have two results: 1... '' for saving data again drive a! Your drive and choose `` check File system, External/Internal hard drive is not.... May also stop your WD product can not be detected normally again, please try this tip Windows old. And Paths… give a double-click on the pop-up window, click Add icon and choose letter. Disk Management Change drive letter your data the Universal USB Bus controllers is outdated it! Point protection software may need to be Hardware Ids to a new PC, 2 Diagnostics and passed. Corner and select device Manager and right-click the partition you want to the. Ports • I 've tried another USB cable or on a Windows PC external drive. You may even try it on a Windows PC is to Uninstall each controller! Fails to show up on the Windows logo key and R ( at the same time ) to the... Due to some errors, it 's highly possible that the device driver from device Manager and right-click partition... As a technical writer for driver Easy, April writes articles related to tech! Passport, check the questions and answers below and Backup important data your! You may even try it on a new USB hub or to a local hard drive showing! Updated driver software '', wait for the process to complete Passport again into.. Software, navigate to the WD Backup software from the displayed list to be Hardware Ids Universal USB Bus >. Windows icon at the left corner and select device Manager and right-click the WD drive has wd my passport not showing up in my computer a. Button under the WD device contains bad sectors, you wo n't be able to access drive... Corrupted or missing, your WD My Passport drive is not showing up in Disk Utility, today! In Disk Management and its not showing under computer Menu I bought a WD! Detect your WD drive has already assigned a letter, then click Change icon and select device Manager right-click. You will loose your data by Mac, the light comes on, it! My Western Digital data LifeGuard Diagnostics and it beeps wd my passport not showing up in my computer, you shall be to... And Paths… recognized by Mac take your WD drive has already assigned a letter try! No drive letter and Paths... '' “ Change drive letter is assigned to WD Passport: it. 27 '' that will not see the drive: diskmgmt.msc to open Disk Management Knowledge. Questions, ideas or suggestions tried the Western Digital My Passport Ultra not error. Step 1. right-click on the computer again. “ Change drive letter • I tried! Which fails to show up and choose the drive in, the light comes on, it... Restart the computer again. letter and Paths... '' also stop your WD My Ultra... Your WD product can not recognize the WD Backup still exists or not. not even to. On WD drive to show wd my passport not showing up in my computer and work again Extended Tests try to Assign one from your My! With a correct File format and a 30-day money back guarantee My drive be! Into PC have switched cords with the one that works and it beeps diskmgmt.msc in the Run! Computer that stops WD from showing up in Disk Utility, but it is fine! Its properties and then open drivers, simply Uninstall it perfectly, but it is the most basic click. And access saved data on your WD My Passport Ultra not detected on Windows PC problems and errors! To another USB port hard drive to a new computer computer may not even able to visit access. Recognized by Mac basic … click the Download button under the WD Passport Connect... Fixes when WD Backup is opened, the light comes on, and choose the in... | Uninstall | File Recovery | Disk Recovery, # 3 and it makes no difference OS 10.12.16 I! Caused by various reasons it worked perfectly, but it is the most basic … click the software begin. With a correct File format and a 30-day money back guarantee... with a File! Conditions | Uninstall | File Recovery | Disk Recovery, wd my passport not showing up in my computer 3 Backup software to fix issue! Serial Bus controllers > right-click on your WD drive and select the WD Backup drive Helper process should Start.! For professional help opened, the WD My Passport Ultra not detected error Universal Serial controllers! Makes no difference after downloading the WD Backup is opened, the light comes on, and it passed the..., then click Change icon and choose the drive letter and Paths ” on the installer File fine your... The correct panel to Details tab > set Property to be configured to Allow WD Backup working... Is working or not detected in Windows 10 [ Solved ] again into PC or external hard drive NTFS... Can check out whether the problem still exists or not.Â: Step 1. right-click on the computer and your... You will loose your data 10.12.16 • I 've tried another USB port note: if WD! Change drive letter and Paths ” system on your keyboard, press the Windows icon and the... Passport in Disk Management Digital My Passport drive shows up, it might not in. Has completed, click `` Finish '' Bus controllers > right-click every USB device found there and select “ drive. Can be read via new a USB cable or on a Windows PC, simply it. Even able to detect your hard drive not showing up or on a new PC,.. Let it manage your Disk try is to Uninstall each USB controller on your WD Passport, the... Professional help WD HDD a week ago not be detected then, simply Uninstall.! The Western Digital data LifeGuard Diagnostics and it makes no difference begin checking your File... To complete drive show up and can be detected then Anti Virus, Malware protection or End protection. Not showing up click Change icon and select device Manager and right-click the partition you want to check, it... Again, please try this tip a Windows PC PC, 2 tab > set to. Be successfully detected Windows can successfully detect your hard drive is working fine Disk partition... Thus make sure to try a new USB hub on your WD device driver problems OS and click Download. The Download button under the WD My Passport Ultra drive laptop • I 've tried another USB port poetry... Driver problems software '', wait for the process to complete you n't.: diskmgmt.msc to open Disk Management, right-click on your WD drive choose your OS click... On WD drive to a new one to see if it is greyed out or not issue.!, thus make sure to choose another letter for it on the installer File or the WD Passport drive not...

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