The firefighter recruitment campaign takes up to five months to complete and consists of three main sections: STEP 1. Assessments may include online testing, interviews and work sample tasks such as case studies, role plays and group activities. successful in this role you will have: Experience in a similar role Strong communication, collaboration, and problem-solving Review the job advertisement and role description. Grade: SNSW Grade 5/6 -The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. processes to support business operation east Your application checklist Key things to keep in mind as you work through the application process. Four weeks annual leave (pro-rata for part-time employees), Up to 13 allocated days off each year (for full-time employees), Employee Assistance Program (EAP) for staff and family members, Rewarding work that results in increased patient care, Unique exposure to recruitment within NSW Health, Opportunity to build relationships with colleagues at all levels of the organisation, Opportunity to learn from a highly skilled multi-disciplinary team, Sales experience in Healthcare or Recruitment (preferred but not necessary), Approachable and great communication skills (the sort of person who can talk with almost anyone). Other assessments vary depending on the job and what is being assessed. We pride ourselves on creating opportunities for people to contribute ideas, drive change and grow their careers. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. Search Criteria. analysis, design reengineering to support business process improvement and Focus on providing specific and clear responses. Read the question to identify the information you need to give us, looking for key words. You should be aware that certain information relating to your use of these websites will be collected each time you visit the www.iworkfor.nsw.gov.au website. other activities, such as group exercises or role plays. Education qualifications and relevant training. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. east Adjustments for individual needs processes to support business operation are applied. Copyright 2015 NSW Public Service Commission. You have gone through a rigorous process and are the person best suited to the job. Strategy and Customer Support Divisionwithin Service NSW brings focus In individual case study exercises you receive information about a work-related scenario. Writing your application - I work for NSW All our assessment processes involve at least one interview. If you don't receive a confirmation email, check your junk or spam folders. need you to develop and present your strategy (for example, for the design and implementation of the program). Role:Process Improvement When preparing your application, there are some key things we need to know about you. For example: Describe a customer problem you identified. This will include a list of dates and times. Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. These are usually things like: Get more tips on writing your application on our Writing your job application page. How does the job fit with my values and standards? Candidates will not progress if they do not compare as well against other candidates. Complete tasks efficiently and with the goal of attracting a suitable candidate who will be hired whilst meeting KPIs/ recruitment timeframes. Recruitment process Focus on providing specific and clear responses. transferable knowledge (theoretical or practical understanding of a subject), skills (developed through training, experience, or practice). Includes the Aboriginal Employment Strategy, Aboriginal Employment and Development program, Aboriginal employee networks and cultural protocol guidance. They may be written or presented through video or audio format. psychometric testing. Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. NSW Health offers a world class public health system providing a comprehensive range of health and health-related services across NSW. Information on how to request adjustments to the application and assessment process if you need them. Copyright 2015 NSW Public Service Commission. You Belong HereWe are committed to diversity, inclusion, and new ways of working.We have 8 million+ reasons to care and want our employees to represent the communities that we serve. A guide to support senior leaders with organisational strategy. Support business to develop process models, relevant documentation and training However, candidates will need to pay for the following, should they be progressed fully along the recruitment process: This is the first stage of the recruitment and selection process under the recruitment policy of a company. Includes a list of NSW government boards and committees, appointment standards and the Classification and Remuneration Framework. They usually involve completing several assessments over a part or whole day. For further assistance, read the application checklist or frequently asked questions. Relate your passions and interests to what the job offers you. Our digital services team employs over 500 designers, engineers and product managers. The Ministry of Health recruits employees on the basis of merit. we are passionate about delivering a positive customer service experience. We want to find the best people out there for our team - but we also want to make sure that we find the right team for you! Support business to identify, drive and deliver continuous improvement and Read more about the application process for the 2023NSW Government Graduate Program. Service NSW was set up in 2013 as a one-stop shop for NSW Government services. analysis, design reengineering to support business process improvement and Our agency is passionate about delivering first-class We are committed to our equal opportunity policy at every selection stage. This role at our Balmain Shipyard is a wonderful long term opportunity for a candidate excited about working in public . Applying for a role in the NSW public sector might seem like a long process, but these resources are designed to help you at each stage of the process. Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging. If you progress to the assessment centre stage, you may be required to complete different versions of assessments for different streams, with the exception of the Hogan Personality Inventory which will only be required to complete once. 4. Tell us about any adjustments you may need for the assessment process. Give details on your most recent and relevant work experience and include: Other information such as skills, achievements, and relevant memberships. Candidates involved in a NSW government recruitment process have an interest in information which informed the decision making and candidate selection processes in relation to that recruitment. Administration and support in schools - education.nsw.gov.au Merit based stages Learn more about STEP 3 STEP 4. 1. Use the framework to create roles, recruit roles, manage performance, develop capability, career planning or workforce planning. On the day, you will receive a briefing and be given the opportunity to ask questions to ensure you understand the requirements for each activity. With over 25,000 people working right across NSW, we drive the continual development of . The wider team is collaborative and social, with frequent catch-ups including Morning Teas, Lawn Bowls and BBQ picnics! Your application. You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). Other agencies where you may be placed for a graduate rotation may also require proof of full vaccination. Human Resources and Recruitment | Recruitment, Central & North Coasts - Newcastle & Hunter Valley / Newcastle, Hunter & Region. Includes the Capability Framework Stocktake Report and State of the Sector agency survey. You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. Example: Responding to a targeted question about your capabilities. HNE Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. If offered, do a sample assessment before completing the formal assessment. You do not need to attach a resume or cover letter. Specify your job search criteria, then click "Search for Jobs". Legal requirements GSE rule 16 sets out the merit principles that apply to employment decisions in the Public Service. Review your previous work (paid and volunteer) and study experiences. If you apply for employment in NSW Health through the NSW Health Career Portals and Recruitment system you will be asked to create a personal profile and provide personal information, which may include your name, address, contact details, professional registration details and details about your qualifications and credentials. Focus on how your knowledge, skills, and abilities match those needed for the job. Recruiter: usually affiliated with HR and responsible for the HR recruitment process. Undergo all assessments of the recruitment process, these include: Security and background checks . The interview process is easily your biggest opportunity in the entire process to beat your competition. create a profile to search or apply for jobs on the www.iworkfor.nsw.gov.au websites; and/or apply for a job advertised on the www.iworkfor.nsw.gov.au websites. Find out more by contacting SalaryPackagingPLUS! We are a diverse and inclusive employer and we strive to reflect the community we serve through our workforce. Review the requirements before you start the assessment, for example time permitted. I work for NSW Sydney, New South Wales, Australia1 week agoBe among the first 25 applicantsSee who I work for NSW has hired for this roleNo longer accepting applications. You may also be able to attach a resume (no more than five pages) and cover letter (no more than one page) to your application as separate files. Job Search - Quick Search - Oracle Please enable scripts and reload this page. These help us to find out a bit more about your past performance and confirm your suitability for the job. Candidates will not progress if they do not compare as well against other candidates. If you gain a place in a talent pool, well done! Please read and understand NSW Health policy directive (PD2022_030). steps and track your progress throughout the recruitment process. Initial interview questions generally relate to: your experience - "Tell me about yourself" and "What are your strengths and weaknesses?". successful in this role you will have:Experience in a similar role Strong communication, collaboration, and problem-solving This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. DOCX A step-by-step guide to preventing discrimination in recruitment Late applications may not be accepted. material foroperational You do not need to attach a resume or cover letter. Biographies and information on our current board members. Recruitment Policy and Procedure in HRM - HRHelpboard Will the job help me to serve my community? Whether you want to use your administration skills to become a school's Business Manager, work outside as a General Assistant, or care for your community in the . Survey reports and results at sector and agency cluster levels from 2012 to now. You will be responsible for undertaking analysis on As part of the recruitment process you will be required to undertake a medical assessment to ensure you are medically fit to perform the inherent role and functions of a NSW Police Officer. NSW government sidelined independent recruitment process when hiring Hays Recruitment Agency - Newcastle Suite 301A, Level 3, 251 Wharf Road, Newcastle NSW, 2300 T +61 (0) 2 4925 3663 F +61 (0) 2 4925 3662 E newcastle@hays.com.au Hays Recruitment Agency - Wollongong Suite 3B/3C, Level 3, 83-85 Market Street, Wollongong, NSW, 2500 T +61 (0)2 4222 0100 E wollongong@hays.com.au Review the role description to help you understand the capability and other important things about the job. Complete and submit your application. Includes targets and support for gender equality, LGBTIQ+ network resources and support, legal requirements and best practice reports. practice application and interview questions based on the focus capabilities While many employers are aware of their obligations, some may not be. 1. Work on innovative and exciting digital projects that make interacting with government easier and create better outcomes for our customers. Think about what we are looking for in asking this question. Closing Date: Thursday, 16 March 2023at 9:59 am Sydney Time, Working at Department of Customer Service. You may select up to two streams: primary and one degree-specific stream - legal, digital, social work or engineering. Recruitment initiatives Allied health Medical Nursing and midwifery Oral health For students Workforce and employment Search for a job NSW Health currently employs more than 100,000 people across the public health system. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. At this stage, you will be asked to complete two different online assessments: an individual task and a personality assessment. Our work is continually You can prepare for the interview by reviewing the capability requirements for the role and reflecting on how you've demonstrated these capabilities in the workplace, through your studies or in your personal life. Recruitment Beyond NSW Depending on the role and the size of the candidate pool, this stage may include an initial phone interview. Select the 'Apply Online' button. Explain what attracted you to want to work for the NSW Government. Employee Recruitment Policy Sample Template | Workable If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via jyostna.channamadhvuni@customerservice.nsw.gov.au or 02 9494 8351. analysis, design reengineering to support business process improvement and Inclusive recruitment . Industry: National Services & Agencies. Submit your application online Online assessments Learn more about STEP 1 STEP 2. These might be from: This will help you to write a cover letter, update your resume and respond to targeted questions. You will be required to: complete all personal detail fields. You'll find information about the organisation and our projects on our website, including recent media releases, which are a great snapshot of what we do. Assessments allow you to show how your knowledge, skills and abilities suit the job. Referees name, title and contact details. The recruitment process is an important part of human resource management (HRM). You will also be invited to book into a virtual assessment centre. They measure stable behavioural tendencies and work style preferences. All assessment centres will be conducted virtually via Zoom video conferencing software. employment offer or inclusion in our candidate database. The Strategic Workforce Planning Framework and planning cycle. All new roles must have a defined level, grade, and position before the recruitment and selection process begins. supportting business process improvements, providing solutions aligning with assessment centres. Give an example of a situation where you provided services that were customer-focused. Cancer Council NSW is an inclusive place to volunteer and work. For the social work stream the activities are a structured interview and a role play. Position Classification:Administration Officer Level 4 Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging Hours Per Week:38 Requisition ID:REQ381575. become familiar with all aspects of the job. 03/03/2023. You will also be requested to bring the original documents with you to the interview for verification. Read about further information to assist you throughout the recruitment process. This is where we ask all candidates the same set of questions. Some of the key responsibilities include to: 1) Click here for the Position Description 2) Find out more about applying for this position For role-related queries or questions contact Charlotte Cunningham on charlotte.cunningham@health.nsw.gov.au or call (02) 4985 0617. If this is the case, we will make this clear in the job advertisement. why you want to work in the NSW Public Service. Graduates receive a competitive salary, study support and a permanent role upon completion of the program. Your resume (also known as curriculum vitae or CV) is a summary of your: A resume needs to be up-to-date, clear, concise and well organised. This is a general guide to the stages involved in the recruitment process. 4.1 The Recruitment Process - Human Resource Management We serve over 900,000 people, including over 50,000 Aboriginal and Torres Strait Islander people and employ over 16,000 staff. You will be required to consent to a National Police Check as part of . You can build a personal profile with your resume/Curriculum Vitae (CV) and copies of your qualifications and credentials, which Consider using a recruitment process flowchart to highlight the critical stages of recruitment and communicate important information. If you don't receive a confirmation email, check your junk or spam folders. Check the advert and role description of the role to find out more. Closing date:Monday, 13th March 2023. Careers in product management, software engineering, design, customer experience (CX), user experience (UX), cyber security and more Join us and use the latest technology to build and deliver products that put the customer front and centre. an interview. With a population of almost 25 million and 14 million jobs in the country as of September 2018, Australia's employment market is competitive. we are passionate about delivering a positive customer service experience. You can draw on your experiences from other contexts to show how you have relevant skills. Prepare your answers in advance and practise out loud how you'd respond. All rights reserved. The recruitment and selection process cannot begin until/unless a complete analysis of the need for the role is done. You will be asked to accept the offer online. To be All rights reserved. 7. Guidelines, templates, capability comparison guide, and a library of sector role descriptions. They are the next stage in the process after the job application. Click here to see what we doTheRisk, The Public Service Commission acknowledges the Gadigal people of the Eora Nation, the traditional custodians of the land on which our office stands. Willing to work irregular shift patterns from 3-6 hours a shift Monday to Friday (Court only) and 8 hours a shift Monday . Applying for a position with NSW SES: All applications will need to be submitted . Other assessments vary depending on the job and what is being assessed. present your findings, in writing or verbally. Copyright 2015 NSW Public Service Commission. Visit the 6. Our common interview format is the structured behavioural interview. (BPM) to ensure effective governance and best practice processes and principles his is a Category B position. There is a short break in between activities. a case study exercise where your group responds to a brief on a realistic business scenario. The recruitment process may include: an assessment of your application. The GRP facilitates the recruitment of teacher education graduates for . Use full sentences, check your spelling and grammar and stay within the word limit. If you experience technical issues please contact I work for NSW on 1800 562 679. Sometimes targeted questions ask you about: These types of questions give you the chance to tell us about what drives and motivates you. Careers at TAFE NSW - TAFE NSW Civilian employees work in diverse roles across the various units and commands that make up the NSW Police Force. Our employee recruitment and selection policy describes our process for attracting and selecting external job candidates. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. dealing with a question or complaint for a customer service-focused job. Our common interview format is the structured behavioural interview. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. Applicants who are able to do this are more likely to progress through the application process. Please read and understand NSW Health policy directive. In this stage you will be asked to provide information about your experience, interests, and education. Great news, the Recruitment Beyond NSW Program supports qualified teachers to gain approval to teach and ongoing full-time employment with the NSW Department of Education in regional and high-demand schools. Information for graduates with disability. The application will be auto-populated with relevant information from your profile, which you will be asked to review and update. Service NSW is the leader in providing customer service on behalf of the NSW Government and Other assessments vary depending on the job and what is being assessed. Review your previous work (paid and volunteer) and study experiences. Answered 1 January 2019 - Customer Service Representative (Former Employee) - North Sydney NSW Pleasant group interview, very professional Answered 21 October 2018 - Fraud Specialist (Current Employee) - Sydney NSW 1 fave to face interview Closing date: 13/03/2023 - 11:59 PM. Its worth contacting them at this point to: We need to do screening checks to confirm certain things about you. we expect a small number of applications. customer experience to all citizens across NSW. Revenue: Unknown / Non-Applicable. Strategy and Customer Support Divisionwithin Service NSW brings focus Copyright 2015 NSW Public Service Commission. Privacy Agreement - Oracle Resources to support senior leaders contemplating an organisation restructure. make you a formal offer of employment (in writing). This builds confidence in understanding how personal information is handled within the workplace. This is a good way to find out: Get some career advice, training or mentoring to help you: If you are the successful candidate, we will: Even if you are not the successful candidate, we may offer you a place in a talent pool. and co-ordination to:1.Risk and compliance management2.Organisational strategy and business performance3.Grants administration and fraud control4.Audits and resulting actions5.Privacy, procurement and information governance6.Middle office transactional processing. include any specific information requested in the job ad, address the focus capabilities listed in the job ad, look through, showcase your achievements in past jobs or from other contexts, for example volunteer work, show us that you have most of the skills we are looking for, tell us about your passions and interests, show us how your current skills are transferable to new situations. Our work is continually Recruitment offers a great opportunity to build workforce diversity whenever a vacancy occurs. Resources for senior public sector leadership, Cross sector networks to grow capability to deliver effective and efficient services, Recognising excllence in public services delivery. Our team is friendly, supportive and passionate about our work, which is attributed to the rewarding feeling we receive when candidates are placed in positions that make a real difference to the local communities we serve. skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement If this sounds appealing to you, we welcome your application!To Apply:Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role.A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months.