I've been using Depop casually for quite a few years and they have consistently provided the worst customer service you will ever have the misfortune of having to deal with. Our community development teams have verified the user's identity and can confirm that their account is legit. I'm unsure as to why they seem to be silent on this, because it's a common and pressing issue., Rose said Depop is aware that we don't necessarily catch every single instance of misuse on the platform but that the company will continue to invest in our methods to better identify and remove those bad actors from our community as well as improving the education and awareness of misuse amongst the community.. Learn about getting and using credit, borrowing money, and managing debt. Select Add a new way to sign in or verify then choose how you would like to receive security codes. Depop is a legit and trustworthy business that has been in operating since 2011, so around nine years, so think about it in a social media age where one tweet can devastate a company or a person or galvinize a movement, a company as big as Depop with 13 million plus users would not be able to get away with a platform with a lot of scammers. We stilI need, 8 onIine workers at $5k/week for 6 weeks. A collective of individuals who inspire and grow with their evolving style and values. Fry posted the phone to the buyers address. He then kept on trying to convince me its just for a verification code to send me money but then i knew this user was obviously trying to get an access to my paypal account and scam me. The code has an expiration time of 60 . If the user is a Top Seller, this means that they are doing a high . Pretty soon, though, Garcia began receiving sexually suggestive messages. So, whats the harm? Buyer said he lost the trainers then miraculously found them!!! The country code will automatically appear after that. HORRIBLE. #scam #depop #fraud #becareful, All purchases through Depop are covered by Buyer Protection. If you are unable to receive SMS verification codes, try these steps: . Depop has responded that they are refunding the buyer by taking money from my account. I'm trying to signup from a work account without an 365 tenent. If you forget your password, or if someone else is trying to take over your account, we send a verification code to that alternate email or phone number. RepIy with "COURT" to receive lt As Depop's user base has swelled, so have complaints about inappropriate and even predatory behaviour. Occasionally, we might ask you to check it againfor example, if you haven't signed in for a long while. why have i been sent a depop verification code. Your Depop and Paypal Payment Issues Solved - Fulfilled Merchant When it started out, Depop had its own payment wallet but has since moved to a PayPal-based . She ended up with my jacket and a refund!! Receiving unsolicited sexual attention can be really harmful for teenage girls, said Alice, a 17-year-old Depop user from Northamptonshire (BoF is withholding the last names of minors). theyll take down big, trusted seller accounts but let the actual scammers stay on the app with 1 star reviews. Security Codes being sent. On March 22 in New York, BoF will host a summit on AI, web3 and the inflection point in technology featuring speakers from Gucci, StockX, Levis, Ambush and more. A C0URT has just lssued you a $187,851 payout ln your name. All Replies. We'll investigate right away. There is possiblity that someone is trying to login into your account. He said Depop is working to address the problem and is developing a tool that would enable the company to detect abuse and harassment faster, but declined to share specifics. BoF Careers provides essential sector insights for fashion's technology and e-commerce professionals this month, to help you decode fashions commercial and creative landscape. In some cases, the spam filtering system on your email client might have misidentified the automated "Reset Your Password" email as being spam. No matter what the story is, dont share your Google Voice verification code or any verification code with someone if you didnt contact them first. Please note that only the very latest verification code sent to you . This is truly annoying to encounter. AT&T just doesn't send you messages. A press representative for Depop said members of the team take part in a rigorous and consistent training programme led by Depop to handle all inquiries including inappropriate or predatory behaviour, harassment, and bullying.. The emails were saying if i cancel the dispute i would get my account back. Here's what you should do. I went along with it so I know what his next intentions are. Hip Pocket Training Topics, Automatically fill in verification codes on iPhone - Apple Support If you're using a different browser, check that browser's help for info about privacy mode. Copyright 2023 Apple Inc. All rights reserved. Good Day. Depop's popularity with Gen Z can be explained by its interface; its home feed, explore tab and user profiles closely resemble Instagram's. When you're prompted to enter the verification code that was sent to your alternate email address, don't close the browser window. Or they might say they want to verify that youre the pets true owner. I was told they have an algorithm that determines which number to send the code to. We wont post threats, defamatory statements, or suggestions or encouragement of illegal activity. Does your phone block texts from unknown numbers? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We'll send a security code to confirm. Important:Make sure you don't change all your security info at the same time, otherwise youraccount may be restricted for 30 days. That month, TikTok was also fined $5.7 million by the US Federal Trade Commission for illegally collecting childrens data; its since debuted a safer, child-friendly app that does not allow young users to livestream with each other. "We detected some changes during your login, to give you better security, we have sent a verification code to your login email address. The company boasts 16 million registered users and estimates 90 percent of them are under the age of 26. If so, change your phone settings then choose I don't have a code. Tap the Setup Key field, tap Paste, then tap OK. She is the latest young person to lose out after using Depop, with reports on the internet and social media suggesting she is far from alone. On yourAdvanced securityoptionspage,you can review existing sign-in methods or add a new way to sign in or verify. Today, Depop refunded a customer who ordered from me 4 months ago. My son and I got the AT&T message. We have clear terms of service, but of course we also know that there will always be people who try and break these rules and the responsibility is on us to make sure that those rules are clear, that they're up to date, and that we enforce them consistently., Members of Depops community experience team include Depop buyers and sellers, who were recruited by the start-up. Mine says I live in my town of Alabama. Depop is one of a number of websites that are challenging the likes of eBay and conventional retailers. Federal government websites often end in .gov or .mil. We'll use cookies to improve and customize your experience if you continue to browse. This is what transforming fashion looks like. Type in your phone number next to the country code. These are my thoughts.BUYER EXPERIENCE- varies a lot- sellers mostly unresponsive/ unhelpful- items half the time are stained or damaged which is never shown or mentioned- lots of fake designer stuff (which is illegal to sell btw) - mainly only the professional sellers are good and responsive.SELLER EXPERIENCE -unless u have trendy and decently new items to sell it is very difficult(Like Bec and bridge and Kookai)- low ballers ppl who send ridiculously low offers Im talking less than half the listed price.- Depop is not a supportive company they have double standards when it comes to stock photos they only report professional sellers or ppl who have actually sold stuff successfully.- Depop dont promote accounts that have normal stuff just professional sellers (mainly drop shippers, and shopaholics) this is in no way sustainable..I just bought something a few days ago and the seller basically just said Im sorry I dont offer instant buys and I wont refund u. Sooo. Press 'Send code'. Because the code that is delivered via 22000 is intended to be used to complete the password change request, the password will not be changed if the user did not begin such a request first. Me too. Possibility 1: Payment went to another Paypal account. In the new window, sign in to your alternate email account and look for the message from the Microsoft account team. Text Message Verification (SMS) Amazon can send your account security verification code via text message. It doubles as a resale and social media platform where sellers and buyers can DM one another, like items and follow one another. You can have Apple send a new verification code to your email inbox at any point. Signing in to a Google account is yet another typical scenario that triggers Google to issue verification codes via the 22000 protocol. If you have not received the code within 5 minutes and you have good mobile signal follow these steps: Select 'Change Details' and use the same details . Didn't receive a verification code? The National Fraud Intelligence Bureau told her it was possible her case would be passed on to the police as she had the fraudsters full address and that the police would get in touch if they needed further information. You can skip it for 24 hours at a time, but after seven days from the first notice you'll have to verify or add new security info before you can sign in again. We also ensure all reviews are published without moderation. maybe someone typed in your number by accident when setting up, prompting two texts. Also, make sure that your phone numbers are correct in your user account settings. 2. Enter the code on your . Before we start into how to manage your security info, let's make sure weve successfully sent your verification code. But keep in mind, this is a moderated blog. To get access to make your changes, you can have the code sent to your email address or select the Confirm your account in another way option. Go to Apple menu > System Preferences, then click Apple ID. The text was from an 812 number with a 307 prefix. Many have reported receiving a text message from WhatsApp, which states 'You have received a WhatsApp verification code. And thats really scary.. She has since learned that because the transaction was made outside the Depop apps payments system she has no protection and has lost her money. Report abuse. For more information, please see our Users have sold over $500 million worth of merchandise, and the company has raised over $100 million in funding. Disgusted using Depop made up allegations about my account and shut it down for good and kept my money through PayPal over a item I sold would not recommend this company at all. But as the app's user base has swelled, so have complaints about inappropriate and even predatory behaviour. If you have lost, forgotten or have other password issues, seeChange or reset your Windows password. Security info is an alternate contact email address or phone number that you add to your account. They are inclusive, diverse, progressive and creative. But Not to mention the fees are ridiculously high anyway. Confrm by repIying with "OCT26". On Wednesday, the shopping site Etsy . Release the power button when the Apple logo appears on the screen. How to recognize, avoid, and report malware, How to recover your email or social media account. Thats a scam, every time. Everything now points to an address only the hackers have access to. 6. Too many verification codes have been sent. Is your phone number or email address entered correctly? When someone transacts outside the app we are unable to trace it or assist with a reimbursement.. I received a "Verification Code" to my phone text messages! A spokeswoman for Depop says the company was set up in 2011 by Simon Beckerman in Milan but is now based in London, and that it takes its responsibilities seriously. I think I knew about it because of this site. This is our way to make sure your info is current. But the confirmation email turned out to be fake and Fry lost her phone. This action will send a request for a verification code to WhatsApp. You may be asked to add new security info before you can remove the old info. There are a number of possible explanations for why verification codes don't always arrive. Some Depop users say they navigate the platform knowing its crawling with creeps, as one user put it. I blocked it because I knew that If you haven't received the verification code, please check your spam folder and double-check that you have no rules set in place that might make these emails end up in a folder. But, before doing so, use your phone to take a quick screenshot. So now you have to cover shipping before you even see a penny from the sale. I fell for this scam once. Step 2: Click the For personal use option and then choose the right platform from the context menu: IOS, Android . Depop chucked me out of my account with no reason. To reserve yours repIy "1031" Check your junk email folder for a message from a Microsoft account, and use the code sent to you. Depop is hardly the first digital marketplace to come face to face with the dark side of the internet. When it started out, Depop had its own payment wallet but has since moved to a PayPal-based . Depop uses a mobile app that works in a similar but more informal way to eBay. By capturing this image, you can show evidence of the scam if you need to get in touch with Uber support for assistance. In March, a vlogger published an investigation about how the site's algorithm had created a "wormhole into a soft-core pedophile ring." Avoid at all costs as seller and buyer. Thirdly, after several weeks on the platform I was notified by email that I had received an offer for an item - upon logging into my account there was no trace of any such offer- in order to proceed it was necessary to use the DePop app at this point I'd had enough. Shipping Notice: Your order, is arriving later today. Just the worse app to shop on. What to know when you're looking for a job or more education, or considering a money-making opportunity or investment. On theSecurity basicspage, select the Update info button. With two-factor authentication, youll need a verification code to sign in with your Apple ID on a new device or browser. Choose Remove for any you want to remove. Martin Lane, managing editor of Money.co.uk, says the majority of buying and selling apps such as Depop are safe, but only if used properly. Depop is a legit and trustworthy business that has been in operating since 2011, so around nine years, so think about it in a social media age where one tweet can devastate a company or a person or galvinize a movement, a company as big as Depop with 13 million plus users would not be able to get away with a platform with a lot of scammers. One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example . Despite this, it has not offered her any compensation. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It doesnt mean the child cant peel back the layers if they want to, but that is their choice.. We use your security info onlyto verify your identity if you're accessing personal information or if we detect a problem with your account. "You need people with technical expertise and a professional understanding in sexual predation 10 hours of training is not enough to handle something like this," said Josh Golin, executive director of the Campaign for a Commercial Free Childhood, a Boston-based nonprofit. Recall information can also be found at the following . When you see a message asking you to make sure you can receive a verification code, verify or add new security info. I had previously used Depop for months, and made countless purchases on there. From launching their own brands to building vintage resale businesses. After 59 days decided to tell us not received good from us!!! 05-21-2020 01:50 PM. Use the flag at the top to select your country. The deal was confirmed and I sent her my PayPal details, she claimed to have paid immediately and soon after a confirmation email came through. I agreed, and with over 300 pounds in my balance I got suspended by depop, not only have they made it almost impossible to get my money, they are making it even harder by barely responding to my messages. Re: verification code is not sent, no way to access origin. The messages would stop, but days later shed still see them liking her photos. This text message might include an additional domain validation line. We won't ask you to verify your security info every time you sign in. The Google Voice scam: How this verification code scam works and how to Installing such barriers could change the very nature of Depop, Rose said, and damper the democratic and free-for-all vice users have come to love. A Reddit forum devoted to the platform contains numerous posts from users discussing traumatic encounters. YouTube has also faced criticism for not addressing predatory behavior. A couple of Google searches tell me that likely Piper Lou uses Shopify Pay as their payment provider, and someone with a Shopify account has your number as their verification number. What?? Tap Password & Security > Get Verification Code. A couple of Google searches tell me that likely Piper Lou uses Shopify Pay as their payment provider, and someone with a Shopify account has your number as their verification number. If you're adding a line to your account, the primary account holder will receive a text message. Step 1: Go to the official website of Google Voice. ?Why does Depop facilitate this kind of behaviour? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. A BoF investigation has found that many users are also being flooded with requests for nude photos and other inappropriate messages. Click Resend within the first 5 minutes. We'll send another verification code. I have just the same issue. Buyer's nameRahmad SupriyantoScammed us!! Slide the red and white power icon from left to right to turn off your iPhone. That's entirely possible - you wouldn't know there was a problem unless you went looking for a sent item. It got the ball rolling for me to become a full time seller (Bigbootyboutique) from having just started with scrapping my old rubbish garms so I'll always be grateful and have a soft spot for depop tbh. But if you have the two factor verification enabled, you will need that key. We have to send the verification code to the mobile number registered at your surgery for security reasons. The .gov means its official. Make sure the list of phone numbers or email you use to sign in to your account is up to date. If you do, you must create a user name, or we will not post your comment. How is technology disrupting and creating new opportunity? This feature is part of our continued efforts to combat spam transfers, and other misuses of our platform. In the Two-step verification section, click Turn off. The phone did not arrive after 2 days even though the seller said they'd send it next day . i gave them evidence that it is not a counterfeit, & they still will not give me my money or account back. Thanks for the heads up on this one. More information. I paid postage fee for the item by the weight! The first step is going to create an account on Depop. General FAQs in Shippo - Shippo We want to provide a safe and secure platform for our Depop community and this step helps us to know you're a real person who won't commit fraud or harm other users in our marketplace. Tip:The email or phone number does not have to be yours - you just need to have access to it if you want to use it to verify your account. Creating unique looks, new trends and making new from old. Depop doesn't actually need to fix anything. 3. When you sign in to the second account (to get the code sent to that email), most browsers automatically sign you out of the first account (the one that's actually requesting the code). 2. It goes against our guidelines to offer incentives for reviews. If it is still not working, we suggest you fill out the recovery form to . Depop Guide. If the code or URL doesn't work or you don't receive it, review the following info to see what could be causing the issue. When this setting is off, you only get and resend security codes periodically and when there might be a risk to your account security. Interestingly enough, this occured after i updated the software. They assume this is normal, but they're also highly adaptable and saavy at finding workarounds, which works to Depop's benefit. I went along with it so I know what his next intentions are. uh help with Depop support. They expect you to send the item back to the seller out of your pocket after youve been refunded. When this setting is off, you only get and resend security codes periodically and when there might be a risk to your account security. Your fine if your a buyer but as a seller you get no protection! We'll just need you to confirm: The email address linked to your Depop account Your Depop username (ex. You can try contacting Shopify and see if they can contact the user associated with that number. Microsoft account security info & verification codes We wont post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. You have signed up with a different email address. Depop also employs a community experience team to monitor complaints and kick users off the platform. Sometimes these scammers are after a Google Voice verification code and other information about you. It appears someone was trying to log into your Tik Tok account, couldn't, and then used the "forgot password" function. Pretty soon, a lot of messages were just awkward, uncomfortable conversations.. The payment email was a clever fake and soon after the thiefs Depop account had been deleted, Fry says. Strangely the offer got accepted most probably by depop themselves and the buyer sent me the money but I am more than happy to refund the buyer as I am not paying a fee to depop but guess what depop has already taken a fee. Depops customer service reply to all my messages with the same generic message and offer no help and support! Appalling - avoid at all costsSon sold trainers - buyer received them and requested a refund as the box was damaged! You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device. Troubleshooting verification code issues - Microsoft Support Does your alternate email address end in @outlook.com, @hotmail.com, @live.com, or @msn.com? Yes I just figured this out the other day as well. Apr-22-2015 12:43 PM. Enter that code when prompted and then select Next. one recent post read). 03-01-2017 06:05 AM. Google verification code that was not requested. Be careful out there! You don't need to remove old security info unless there is an account security risk (e.g. Verification can help ensure real people write reviews about real companies. Its social shopping concept has seen Depop . This article contains affiliate links, which means we may earn a small commission if a reader clicks through and Shes that that type of shi* on your shoes you cant get rid of. Tap the Verification Code field, then tap Copy . im actually looking into suing this company. To protect your privacy and the privacy of other people, please do not include personal information. Here's how: Log in to your Intuit account. To file a detailed report about a scam, go to. Verifying your phone number helps us confirm your identity and secure your account. To sum up, beware of unsolicited Microsoft verification codes. My body is what some may deem as 'curvy' so it's difficult to wear any form of clothing without looking a certain way, she said. Choose Origin as the game you need help with. TikTok declined to comment. If you have questions about a particular order or label, please contact Depop Support as they will be best equipped to assist you with their app. In interviews with nearly a dozen Depop users, BoF heard numerous reports of women being inundated with sexual messages. Like Instagram, Depop also has a popular private messaging function, which is meant for users to communicate about products. Our team works hard to make sure Depop is a safe place to buy and sell, and we dont take these matters lightly, the companys spokeswoman says. Step 1: Go to signup.depop.com, enter your phone number, and click on Send code. Choose the account you want to sign in with. However, she says she is not holding her breath. Mark @accountprotection.microsoft.com as a trusted sender to receive your verification code in your inbox. Some minors BoF spoke with said they ignore solicitations on Depop, but said the experience still affects them. Depop uses a mobile app that works in a similar but more informal way to eBay. For the more recent posts on this thread, and to ease some concerns, I have received several of these codes today as well.