Renew your older or disabled person's bus pass Copyright 2023 Wisdom-Advices | All rights reserved. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Can I use my disability-related with a companion bus pass in other parts of England? If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. In London, you can use your card on buses but not on the Underground Train services. It is not valid in Wales* or Scotland. If you dont provide us with evidence, your new pass will be delayed. 4 Apply online. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. Applicants can enter in their postcode online and will be given the contact details of their local council. Continuing eligibility for a pass issued due to a . thurrock.gov.uk uses cookies to make the site simpler. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. This cookie is set by GDPR Cookie Consent plugin. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN I have applied for my new bus pass, what should I do with my current pass? You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. Blackpool: When to renew your bus pass | Oxfordshire County Council National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. Disabled person's bus pass There's no central provider of the disabled person's bus pass. current pass expires so pass holders dont need to do anything, just wait for a How long does it take to renew an older persons pass? You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. Companion passes are automatically renewed at least 2 weeks before they are due to expire. The cards offer older and disabled people free travel in the capital Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Renew an existing pass | Transport for Greater Manchester Lee It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. How does violence against the family pet affect the family? Renew a bus pass | Apply for a concessionary bus pass - Medway Lancashire: Changes To Renewal Of Concessionary Bus Passes - Isle of Wight News Free bus passes explained - Surrey County Council - surreycc.gov.uk However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. N94. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. There is no need to contact us until we get in touch with . Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). My new bus pass will not work when I place it on the smart card reader on the bus. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Flexible support fund - available at . Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. How long will it take to get a bus pass following a renewal/application? How did the American colonies actually win the war and gain their Independence from Britain? We also use cookies set by other sites to help us deliver content from their services. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. Apply for or renew your bus pass. I am an age-related bus pass holder and my current bus pass is due to expire soon. This will be. A 5 administration fee will be required for a replacement bus pass. What time can I use my bus pass outside of Gloucestershire? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. There is no need to contact us until we get in touch with you. Frequently asked questions about concessionary bus passes We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. The form will ask for a new passport-sized photo, which will be printed on their new card. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Please provide them with as much detail as possible about the journey you wished to make. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. In the unlikely event that your pass does not arrive, you should call. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. Two weeks before your current bus pass expires you should receive a new bus pass in the post. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. My new bus pass has been refused by the driver. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. Major investment in boroughs schools continues! You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Your browser does not allow scripting so some of the features of this page may not work. Read and contribute to the 20 readers' comments . Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. 3 Post office. What do I do about my concessionary bus pass? For further information see www.gloucestershire.gov.uk/fairprocessing. Copyright Lancashire County Council 2022. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Travel passes and concessions - City of York Council If you send us different evidence, your pass may be delayed or refused. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. Some bus services are changing. We send out renewed passes by the end of March. Older person's bus pass renewal. You also have the option to opt-out of these cookies. I have moved out of Gloucestershire. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. If you pass does not register on the card reader on the bus, we won't know the pass is being used. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. You will need to pay 10 to replace this pass. When can I use my concessionary bus pass in Gloucestershire? Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. Your new pass will be not sent until a week before your old. Open all. If you have moved address since receiving your bus pass, please notify us of your new address . Can I use my bus pass on National Express Services? There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. Age-related passes will be valid for five years. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Youll need to provide proof of identity. Will receive a renewal form, as evidence is required to obtain a new pass. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Unemployed people. These pages are for East Sussex bus pass holders. How do I renew my bus pass in Northumberland? Bus Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. For Seniors, pricing is as follows: One-way fare: $1.00. Update or cancel a card. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. All content 2023 Southend-on-Sea City Council. Collecting an application form from your local library. This should include: -. All young disabled pass holders must provide a new photo if they wish to renew. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. However, you may visit "Cookie Settings" to provide a controlled consent. How long will my new bus pass be valid for? Application forms for the 'English National Concessionary Travel Scheme . As a general rule, it is usually cheaper to call during the evenings and weekends. If you do not have your current pass, then please contact us. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. By clicking Accept All, you consent to the use of ALL the cookies. Alternatively you are able to renew your vouchers online. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Older person's bus pass | Leicestershire County Council Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. Older or disabled persons bus pass | Essex County Council Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Completed renewal forms will be processed and new vouchers issued approx. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. Can I use my OAP bus pass on trains? Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. 2 Are senior bus passes renewed automatically? It does not store any personal data. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. The cookies is used to store the user consent for the cookies in the category "Necessary". If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. What happened to the baby in Joy Luck Club? If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. You can renew your bus pass up to 8 weeks before it expires. Readers ask: Where To Renew Bus Passes West Midlands? applies to approximately 12,000 people, the vast majority of whom are You can apply for a disabled persons bus pass if you are a Medway resident. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. The expiry date will normally be five years from your birthday. These cookies will be stored in your browser only with your consent. Can I use my pass on Trains? Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Essex County Council is not responsible for this. If you have any questions, please contact Essex County Council by calling0345 743 0430. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. So, to find out if you're eligible and where to apply, get in touch with your local council. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Nexus issues important update on free bus pass renewals The cookie is used to store the user consent for the cookies in the category "Performance". Are senior bus passes renewed automatically? If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. I am a disabled pass holder, will I receive a bus pass renewal letter? Do not include common words or names. Free travel before 9.30 am on infrequent services. State pension claimants who apply directly through their local council should be aware. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. We use some essential cookies to make this service work. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. What are the 3 most important parts of a motherboard? You do not need to renew an igo card. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. This cookie is set by GDPR Cookie Consent plugin. What should I do? A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. Over 60 travel concessions & bus pass | Age UK Renewing an older persons bus pass | East Sussex County Council